Contact Us

Our Customer Experience team are dedicated to helping our customers each step of the way in their journey to find better sleep. Whether it be using the website, working out the best product for your needs, or even questions post purchase, our team are here to help! Our replies may go to your junk/promotions folder so please check there if you have not heard from us within 48 hours.

Get In Touch!

Our team are available to call between 9am to 5pm NZ time, Monday to Friday. We may not always be able to answer your call so please leave us a message or contact us directly via email and we will get back to you as soon as possible: Call us on +64 3 972 7786

Current time in New Zealand:


Want to send us a quick message with your question? You contact us directly via email at sales@eiderdownusa.com and our Customer Service team will get back to you ASAP. Our replies may go to your junk/promotions folder so please check there if you have not heard from us within 48 hours.